Recruitment Assistant/Associate

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Requisition ID: JID_34566_13404
Job Category: Call Center
Location: Philippines-Makati City-Alorica
Posted Date: 8/2/2017 10:58:24 AM

Essential Duties & Responsibilities:

  • Recruiting Operations:
    • Perform in-house search using the Applicant Tracking System for potential candidates.
    • Contact and schedule applicants for assessment and processing and ensure a robust and adequate daily applicants’ flow.
    • Determine availability and confirm on-site and virtual interviews with candidates and assessors.
    • Handle basic screening including communications assessment for CSR (Associate) candidates only.
    • Assist with screening and referring qualified candidates to respective hiring managers for follow-up interview.
    • Set and manage the initial candidate expectations and prepare them for an interview.
  • Sourcing:
    • Source candidates for each position as well as leverage online recruiting resources like Job Street, Jobs DB, etc.
    • Administer and maintain job postings on external job boards, intranet and various recruitment mail boxes.
    • Utilize applicant tracking system for sourcing candidates and coordinate the interview scheduling.
    • Identify problems, collects data, establish facts and able to conclude fitness of candidate.
    • Receive and monitor job applications from external sources to respective Recruitment Point of Contact.
    • Provide support in the preparation of marketing peripherals in recruitment activities such as job fairs, college relations activities, etc.
    • Distribute flyers to promote company’s branding.
    • Assist in creating graphics design by providing innovative ideas.
  • Reporting & Analytics:
    • Assist in the gathering of data that are needed in the preparation of various recruitment reports
    • Identifies and resolves reporting issues proactively but immediately informs the direct supervisor for any hot issues
    • Helps coordinate with Recruitment operations and Sourcing regarding data sources and other related reports 
  • Able to provide suggestion to improve recruitment business processes.
  • Provide administrative and operational support to various recruitment processes.
  • Develop and maintain strong working relationship with team members and vendors to build credibility and create partnerships leading to improved yields.
  • Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
  • Perform other duties as assigned by management.



  • At least 6 months to 1 year of agent/non-agent sourcing experience is required for this position.
  • Candidates must be willing to work in Quezon City or Makati.
  • Proficient with Microsoft Office software.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to prioritize and organize work in a multi-tasked environment.
  • Ability to adapt to a flexible schedule.
  • Ability to maintain the highest level of confidentiality.
  • Learn and apply basic skills appropriate for the position.
  • Duties and tasks are standardized.
  • Work under direct supervision with very structured guidance regarding standard processes and procedures.
  • Performance is measured by Recruitment metrics.
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