Payroll Director

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Requisition ID: 131784
Job Category: Finance and Accounting
Location: United States-Florida-Plantation-8151 West Peters Road Suite 4000 Plantation 33324
Posted Date: 4/10/2018 8:59:17 PM
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Oversees the preparation of direct depoists and checks, and distribution of company-wide payroll checks for hourly, and salaried employees.  Ensures all appropriate taxes, deductions, and contributions are accurately withheld and W-2's correctly issued.  Maintains earnings and deductions records.  Files required reports and makes wage attachements to government agencies, and other organizations/individuals.  Recommends and implements changes in methods or procedures to improve the efficiency of the payroll function.

• Manages the development, documentation and enhancement of the payroll computer software systems, policies and procedures 
• Manages the preparation and distribution of multi-state payrolls 
• Ensures all appropriate taxes, deductions and contributions are accurately withheld and W-2’s correctly issued 
• Oversees the maintenance of earnings and deductions records 
• Ensures required reports are filed and payments are made to government agencies and other organizations/individuals 
• Recommends changes in methods or procedures to improve efficiency of payroll function
• Identifies the need for system revisions/enhancements and make recommendations through submission of System Enhancement Requests (SERs)
• Monitors the progress of approved SERs and provide additional specifications as required
• Analyzes post-implementation results of system changes/enhancements/upgrades
• Acts as liaison between the Payroll Department and the IT Department to ensure payroll staff understanding and implementation of payroll system requirements and revisions
• Serves as liaison with other departments, units or locations in the resolution of pay problems
• Oversees irregular payments including unclaimed wages escheat 
• Reviews data processed by external payroll and benefit providers to ensure accuracy and adherence to policies 
• Reviews and analyzes data interfaced from the payroll system into the general ledger ensuring accuracy and reasonableness of results
• Reviews documents prepared for internal, external and benefits plan audits 
• Establish criteria to measure performance and set ambitious but attainable goals for the department
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
• Encourages the professional growth and development of all staff members
• Participates on project teams as assigned (i.e., acquisitions, conversions, year-end, etc.)
• Documents and interprets payroll policies and procedures, recommending changes when necessary
• Provides guidance to Human Resources representatives on issues involving payroll to ensure compliance with federal and state legislation
• Remains current on all proposed and amended federal and state legislation that affects payroll

• Keeps up-to-date and complies with federal, state and local legal and regulatory requirements and advises management when necessary
• Files tax reports and voluntary deduction reports, processing involuntary deductions such as levies and garnishments; preparing accounting transactions and documents, documenting and updating procedures and preparing special reports for senior management
Minimum Education and Experience:
• Bachelor’s degree in Accounting or Finance from an accredited college; CPA or MBA degree a plus
• 7+ years of experience with payroll experience performing tax research, compliance, and providing technical advice on multi-state issues
• Broad exposure to federal, state and local taxes including knowledge in federal, state and local Income tax, credits and incentives
• 5+ years of experience with computerized payroll and five years’ experience managing and directing subordinate staff
• Experience with the taxation of employees on visas working in the United States

Knowledge, Skills and Abilities:
• Excellent writing, communication, and tax research skills
• Experience as a certified payroll professional
• Ability to use analysis to resolve complex payroll related issues
• Ability to work effectively with senior/executive level staff
• Ability to manage/direct and lead staff to excellent performance
• Must be a team player
• Must be highly organized

Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
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