Compliance Manager

Apply Now    
Requisition ID: 130920
Job Category: Legal
Location: United States-Missouri-St Joseph-4315 Pickett Rd. 64503
Posted Date: 3/20/2018 1:57:29 PM

Job Summary


Responsible for overseeing credit compliance for Systems & Services Technologies, Inc. (SST), an Alorica Company. Managing relationships with governmental agencies and/or Alorica points of contact, involved with Alorica subsidiaries credit card and auto portfolios. Responsible for directing, organizing, and conducting meetings or portfolio reviews as related to regulatory compliance.


Job Functions


  • Representing Alorica with internal and external business partners.
  • Analyzing, Auditing and Reporting
  • Managing staff

Key Job Responsibilities


  • Responsible for maintaining positive Client relationships while ensuring compliance with regulatory guidelines regarding the credit card and auto loan industry.
  • Interpret and communicate any actions needed to be taken to Clients to remain in compliance with regulations.
  • Manage Paralegals to communicate with Alorica or its subsidiaries’ customers concerning legal matters, practices, and inquiries.
  • Responsible for an Administrative Support Team to provide support for department(s), including data entry, maintaining spreadsheets and files, and typing documents.
  • Act as a Subject Matter Expert while representing Alorica or its subsidiaries in group and industry forums related to regulatory compliance and in legal proceedings.
  • Coordinate interactions with Regulatory Agencies and act as a main point of contact for Alorica or its subsidiaries regarding governmental communications.
  • Communicate with Regulatory Agencies to interpret and clarify regulations relevant to Alorica or its subsidiaries business operations. 
  • Collaborate with internal and external legal counsel when credit card issues arise.
  • Ensure applications, billing statements, change in terms notices, and other related legal documents are in order and properly distributed to appropriate parties. 
  • When necessary, represent Alorica or its subsidiaries in depositions and other related legal matters.
  • Work with Legal and Marketing departments on all legal documents related to credit forms.
  • Prepare and analyze unit plans and reports.
  • Create an effective work environment by developing a common vision, setting clear objectives, encouraging teamwork, recognizing outstanding performance, and maintaining open communications.
  • Develop staff through coaching and mentoring, providing performance feedback, and establishing performance and development plans.
  • Manage direct reports, systems, and projects to achieve unit goals in accordance with Company policies and practices.
  • Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
  • Perform other duties as assigned by management.



·                   Proficient personal computer skills, including Microsoft Office

·                   Excellent interpersonal, written, and oral communication skills.





·         4 years of experience with federal and state consumer credit regulations preferred. 5 years of experience with federal and state consumer credit regulations required.

·         3 years of managing direct relationships with federal and state regulatory agencies required.


Skills and Abilities


·         Extensive knowledge and experience with federal and state audit processes.

·         Experience with managing, supervising, and conducting internal audits.

·         Ability to adapt to a flexible schedule.



Apply Now    
Link for schema