Alorica is a global customer service organization. With more than 95,000 employees in locations around the world. Our staff offers extraordinary service - through telephone, email and chat every day. Embracing a diverse workforce with a shared commitment to deliver exceptional customer service, Alorica offers a meaningful opportunity to build a rewarding career in a dynamic, customer service oriented environment.
- Provide an outstanding customer service experience for internal and external customers.
- In charge of answering the telephone plant
- Maintain employees confidence and protect reputations by keeping information confidential
- Support in administrative duties and perform other tasks as assigned by management.
- 1 year of experience in a similar position
- Microsoft Office Knowledge
- Bilingual 100% (Spanish - English)
- Excellent Communication Skills
- Multitask skills
- Schedule availability