Payroll Specialist

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Requisition ID: 131369
Job Category: Finance and Accounting
Location: United States-Florida-Plantation-8151 West Peters Road Suite 4000 Plantation 33324
Posted Date: 3/26/2018 1:57:49 PM
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Payroll Specialist is assigned a specific geographical area of employees to process bi-weekly payrolls and respond to inquiries.

• Inputs data from time sheets, production records, or individual time cards to computerized payroll system.
• Reviews payroll documentation for accuracy through audit reports and makes any necessary adjustments
• Perform comparison report after transmission of payroll, comparing current vs. prior payroll in an effort to audit discrepancies prior to the pay date
• Answer telephone promptly and courteously
• Versed in responding to questions and execute requests within compliance of federal and state guidelines as well as Payroll policies
• Consistently verify all necessary approvals for any pay requests
• Responsible for obtaining the necessary approvals, as necessary
• Research and resolve questions from managers and employees relative to the processing of payroll information such as PTO, direct deposit, pay cards, retro pay calculations, tax questions, etc.
• Assist in the printing, sorting and distributing checks for on and off cycle runs

• Opening and distribution of departmental mail
• Assist in special projects as assigned by management
• Other duties as assigned
Minimum Education and Experience:
• High school diploma required
• Associates Degree with emphasis on business or bookkeeping preferred
• Experience with computerized payroll processing
• Experience with ORACLE HR/Payroll systems and KRONOS a plus
• Able to exercise strict confidentiality
• Microsoft Excel and Word
• Must be detailed oriented
• Able to adhere to tight deadlines

Knowledge, Skills and Abilities:
• Excellent customer service skills
• Excellent communication skills
• Excellent follow-up and follow through skills
• Ability to thrive in a team environment
• Ability to work independently in a time sensitive environment
• Must possess sound decision making skills
• Consistently exhibit a sense of urgency in performing duties

Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
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