Finance Director

Apply Now    
Requisition ID: 131215
Job Category: Operations
Location: United States-Utah-Farmington-240 N E Promontory 84025
Posted Date: 3/22/2018 11:53:57 AM

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Performs complex high-level management work overseeing the development and implementation of client related programs at the call center facility.  Develops strategies and hiring of key management for successful programs.


  • Assist in annual business planning process, including planning, execution and other tactical aspects of creating the annual plan for large multinational company with foreign affiliates
  • Support quarterly and monthly forecasting, including communicating targets, deviation and corrections with business unit leaders
  • Provide dedicated analytical support to the North America operations team, research expenses and help explain their impact on forecasts
  • Lead and support ad-hoc strategic analyses, developing key insights that support business initiatives
  • Review and analyze consolidated financial statements, identify key performance indicators to help measure and improve business unit performance 
  • Develops and implements long and short-term strategies to effectively utilize technical and human resources to provide quality service to clients.
  • Oversees development of management team (e.g., setting performance expectations/targets, training, coaching, performance appraisals, etc.)
  • Identifies process improvement opportunities to drive efficiencies through the operation.

    • Maintain positive, consistent, and effective communications with staff.
    • Participate in selection of Program Manager and Director level candidates.
    • Other Duties as Assigned
    • Works with sales to develop new clients


Minimum Education and Experience:

  • Bachelors’ degree from an accredited university or college in Business Management, Finance or Accounting
  • 3+ years within a BPO industry performing financial analysis is required. Experience with managing entities with large budgets ($100M+) is strongly preferred
  • 5+ years corporate finance experience working with/extracting substantial amounts of data into excel for data analysis purposes including (VLOOKUP’s, IF functions, Sumif(s) functions, Pivot tables, Charts & nested functions)
  • 3+ years of experience in corporate accounting or corporate finance role inside a multinational organization that involves interaction with affiliated companies abroad
  • 2+ year experience with Cognos planning and on-boarding new finance/accounting enterprise systems or software

Apply Now    
Link for schema